The company serves the United States. Professional Communications Messaging Service, Virtual Receptionists and Answering Services. Industry-specific answering services offer advanced technical and subject matter help for callers. We focus on calls and you focus on your business. Agents can also handle such tasks as lead collection, order processing and event registration. My Receptionist is a team of knowledgeable, friendly virtual receptionists who specialize in business phone answering services, appointment setting, booking, reminders, &messaging. Our virtual answering service is highly customizable to your needs, from the answer phrase, to the call types, to how the messages are dispatched to you; No Investment Required. AnswerFirst provides answering services with a socially and environmentally responsible approach. A virtual receptionist service takes the place of a traditional receptionist. Intelligent Office is a virtual receptionist service provider that works with companies at all stages of growth. 24/7 Custom virtual secretary services. We’ll make sure your customers are assisted so you can focus on running your business. We provide 24/7 services that include covering phones, making appointments and answering general questions about your services. Conversational Receptionist has teams located in United States and Canada to provide quality and support around the clock. More than 67 percent of customers hang up out of frustration when they can't speak to a live person. A traditional receptionist gives customers their first impression of your business. This type of answering service uses a computerized call system. Today, the company helps businesses handle their inbound callers with a professional touch and quick message delivery. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We’re here to answer any questions you may have. Watch How It Works They are mainly used by small businesses … Virtual receptionist prices vary widely depending on the monthly plan chosen. Their U.S.-based call center agents respond to leads, offer customer service and serve as virtual receptionists. Plus, we’ll share our best tips for small businesses looking to partner with us! We are available 24/7 to respond to your client calls. With more than 50 years of experience in answering phones, Professional Communications Messaging Service has a reputation for excellence. The virtual receptionists receive extensive training with many quality control measures in place so businesses know their calls get handled with professionalism. Virtual receptionist that offer outbound calling might have a service roster that includes sales, appointments and other clerical duties, making these services more like a traditional receptionist. Interested in the latest news at My Receptionist? Apply to Customer Service Representative, Call Center Representative, Inbound Customer Service Representative and more! Finding the right package of virtual receptionist services can be tricky if you’re just starting off in the world of virtual answering services. Messages are delivered within 2-3 minutes of the call being received so you need to think of a delivery method that will find you wherever you are. In addition to messaging services, these types of virtual receptionist companies also transfer calls when needed. CallNET’s Virtual Answering Service is able to help your company with its 24/7 phone support service requirements. AnswerFirst gives businesses hands-on support that treats clients as they would want to be treated through a variety of means. With My Receptionist, you have access to all the features you need to fully integrate with your existing business tools and processes. Go ahead and check us out. Increase sales, capture leads, improve customer experience. Need additional help? Callers who reach your Auto Attendant’s recorded greeting will hear this Extensions menu, so they can connect with the … These services may or may not offer a human operator, but they all include message recording. Our award-winning virtual answering service provides personalized engagement, improving customer retention rates. American Answering Service provides answering services 24 hours a day, seven days a week. A virtual answering service is a must-have for successful businesses. We value your privacy. Advanced Answering Service has a virtual office andtelephone answering service staff who can function as your 24×7 office receptionist. They feature live operators experienced in taking messages from callers, appointment scheduling so businesses can focus on their work and many answering coverage options. Never miss a call from a prospective buyer or customer who could be a reference for you. A Virtual Answering Service acts as an extension of your office answering your inbound business phone calls in your own company name and then forwarding messages to your cellular telephone or email address. ReceptionHQ has been operating since 2007 from Phoenix, Arizona. Missed calls can lead to a loss of business, which is why Contact Communications offers services that start at $19.99 a month. AnswerConnect provides 24/7 live answering services so client companies never have to seem closed to their customers. Our virtual answering services are designed specifically with you in mind. Grasshopper is a virtual phone system that provides a number of great features, including a second phone number, but you still need a service provider, and a main phone number, where your Grasshopper calls will be forwarded. Whether you need a virtual receptionist for 1 hour a day or 168 a week – we are your professional, premier answering service! ConsumerAffairs is not a government agency. Most answering services use live operators to interact with callers. If they do have live operators, messages might be transmitted in a written format, rather than as a recording. Be aware of the types of charges you could see on a virtual receptionist invoice. MAP Communications provides answering and call center services for clients in several industries, including property management, education, healthcare and hospitality. A virtual answering service is a service oriented business that provides virtual receptionists, who answer the phone calls that you forward to them for a monthly fee. Virtual receptionists have grown increasingly popular because they can handle a high call volume and answer phones 24/7. Having worked with thousands of clients, we know you depend on us to do the job right. Our virtual answering services are designed to make your clients (& you) happy! Reviewed. Clients can choose service plans that match their specific needs. Transfers might be to a different internal extension, to a landline or a mobile phone. With a call answering service from Virtual HQ, we can give you back the time that you need to really get your business moving. Learn how our virtual receptionist & virtual answering services can help your business grow. Gabbyville is an award-winning provider of friendly, peppy and efficient live bilingual virtual receptionists answering services that will keep your business running like a well-oiled machine – at a fraction of the cost. Check out our pricing page to get the breakdown of our packages & to get a head start on which one is right for your business. Virtual Receptionist jobs are quite similar but require much more time on the phone answering inbound calls. Give your growing business a big-company image. The company offers real solutions for almost all medically related answering needs. The nation's best source for low answering service rates and inbound call center support. Nexa prides itself on providing virtual receptionist services as an extension of clients’ businesses. This answering service lets businesses greet all callers with a live person who can follow the company's custom script. In fact, these jobs are so phone-heavy that they are often referred to as virtual answering service jobs due to the volume of inbound calls you’ll answer in any given day. We’ll start sending you the news you need delivered straight to you. This answering service gives businesses live agents capable of capturing customer information and forwarding messages for companies lacking the resources to handle their own calls. Most virtual receptionist services offer messaging services and can record incoming calls for a later response. Advantage Answering Plus got its start in a small room in 1992. They provide 24/7 call handling, appointment scheduling, customer support and more with industry-specific receptionists. Top 6 Reasons to Use our Virtual Answering Services. But, as one of our core values is clarity and communication, we wanted to make sure that our clients understand all the services and responsibilities that our virtual secretaries can offer! Some virtual receptionist companies might guarantee the same representatives for every call. They offer a wide range of inbound answering service features, such as call screening and dispatching, with a web-based platform that's easy to use. These services help smaller businesses handle their calls without distracting small teams from their work at hand. AnswerNet has 28 locations in North America. A virtual receptionist service takes the place of a traditional receptionist. Call Ruby offers a 21-day, risk-free trial. You can customize your online phone number to seamlessly fit your needs, no matter the size of your business. Nexa is a leading virtual receptionist provider that exists to help businesses grow. Copyright © 2020 Consumers Unified LLC. So, is a virtual answering system something you can start … We have some of the most friendly and properly trained phone operators on staff that will always give your clients the kind of service they deserve. There when you need us & never when you don’t. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use. Benefit from professional business numbers, real-time updates and notifications, dedicated account management, 24/7 phone answering service, Moneypenny app and easy-to-use portal, VIP callers and bypass list. American Answering Service is a family-owned and operated virtual administration center. And businesses, especially small ones, are looking for answering services that can take some of the burdens off of them. Check out our blog for a look at the behind the scenes workings of our virtual receptionist services & office as well as tips, tricks, & advice on virtual answering services. We value your privacy. Serving more than 2,300 businesses and individuals, Ruby Receptionists has focused on providing a human connection to inbound calling since 2003. Ruby: Best Answering Service for Solo Entrepreneurs. With more than 50 locations across the United States, AnswerAmerica provides a 24-hour answering service that is staffed by highly trained agents at a cost-effective price. Services include anything from taking calls and messages to scheduling and reporting, depending on what features are included in the monthly plan you choose. Conversational Receptionist is a company that offers virtual receptionist for large or small businesses. Thank you, you have successfully subscribed to our newsletter! Alphapage blends industry expertise with high-tech efficiency, giving clients a smarter solution to call management. Step away from your desk with confidence, and go home at the end of the day without worrying about missing a call. … Services include anything from … Our Customer Service Professionals (CSPs) act as your virtual receptionist and can live transfer calls to you just as if they are in your office at a reception desk. Whether it’s through increased revenue, client retention or expanding your client base, our virtual receptionist & virtual answering services can help. Some companies offer live operators to handle more complex questions and sales in addition to customer service. Unsubscribe at any time. Proud To Be The Best In The Business. AccessDirect virtual answering services for small businesses offer a wide range of customizable options to meet your unique business—and customer—needs. Since becoming CEO in 2014, Austin has transformed PATLive from a boutique answering service into the #1 virtual answering service in North America. If you already employ reception staff at your organization, you may be wondering why you need a phone answering service. Advantage Answering+ provides live telephone reception services and after-hours answering services so that owners can get back to doing what they love. AnswerForce, a live answering service in the US, provides an easy way to register and get started right away. Our popular phone services included features are toll free … The company has served the United States for more than 20 years. Ruby combines a live answering service with … Our market-leading live phone answering service includes a whole host of amazing features to support your business. Our cost-effective, 24/7 virtual secretary & virtual answering services are designed to be there when you need them & never when you don’t! 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